Privacy Policy

Last updated 21 August 2026.

Who we are

Controller: Cooply Solutions Ltd, a company registered in England and Wales (company no. 06393019). Registered office: Enterprise Centre, Tonypandy Enterprise Park, Llwynypia Road, Tonypandy, CF40 2ET. Contact: the contact form on our Support page.

Proper is a shopping tool. It is not a medical device and it is not a health record.

Stays on your device

These never leave your phone:

  • Camera frames used to decode the barcode
  • Your preferences, including “I’m eating small”
  • Your recents

Sent to our servers

The barcode number only, so we can return a verdict. There is no account and nothing links a scan to you.

Purchases

Apple processes Proper+ purchases. We see whether an entitlement is active. We never see your card details.

What we do not collect

No name, no email address (unless you write to support), no precise location, no contacts, no health records, and no advertising identifiers. No tracking. We do not sell data.

Cookies

None. This website sets no cookies and loads nothing from third parties — fonts and images are served from our own domain. That is why there is no cookie banner: there is nothing to consent to.

Legal basis

Performance of the service you asked for, and our legitimate interests in running and improving that service.

Your rights

You have the right to access, correction, deletion, and restriction. Use the contact form on our Support page. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Children

Proper is not directed at children under 13.

Product data

Product data comes from Open Food Facts. See our licences page for attribution and terms.