Privacy Policy
Last updated 21 August 2026.
Who we are
Controller: Cooply Solutions Ltd, a company registered in England and Wales (company no. 06393019). Registered office: Enterprise Centre, Tonypandy Enterprise Park, Llwynypia Road, Tonypandy, CF40 2ET. Contact: the contact form on our Support page.
Proper is a shopping tool. It is not a medical device and it is not a health record.
Stays on your device
These never leave your phone:
- Camera frames used to decode the barcode
- Your preferences, including “I’m eating small”
- Your recents
Sent to our servers
The barcode number only, so we can return a verdict. There is no account and nothing links a scan to you.
Purchases
Apple processes Proper+ purchases. We see whether an entitlement is active. We never see your card details.
What we do not collect
No name, no email address (unless you write to support), no precise location, no contacts, no health records, and no advertising identifiers. No tracking. We do not sell data.
Cookies
None. This website sets no cookies and loads nothing from third parties — fonts and images are served from our own domain. That is why there is no cookie banner: there is nothing to consent to.
Legal basis
Performance of the service you asked for, and our legitimate interests in running and improving that service.
Your rights
You have the right to access, correction, deletion, and restriction. Use the contact form on our Support page. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Children
Proper is not directed at children under 13.
Product data
Product data comes from Open Food Facts. See our licences page for attribution and terms.